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How TK698 Handles Your Personal Information

Your account data stays with us — not shared, not sold. This page explains exactly what we collect when you deposit via bKash, Nagad or Rocket, how we store it, and what you can do if you want to review or remove it.

Account data protectedPayment details securedYour rights, clearly statedBangladesh-focused policy
TK698 How TK698 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Secure Storage

Account data is stored on encrypted servers. Payment references from bKash, Nagad and Rocket transactions are logged securely and accessible only to authorised account systems.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your deposit method. No advertising cookies are placed without your consent.

Retention Policy

We keep your account data for as long as your account is active. After closure, we retain only what applicable law requires — nothing more.

Access Requests

You can request a copy of your data or ask us to correct inaccurate details. Submit your request via live chat or email and we will handle it promptly.

PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy question to our support address. We aim to respond within a few business days and will confirm receipt of your request.
Live Chat Open the chat window from your account dashboard to speak with our support team directly about any data concern or access request during available hours.
Account Settings Some data preferences — like communication opt-outs — can be managed directly from your account settings page without contacting support.

Your Privacy Questions Answered

We collect your name, contact details and the payment method you register with — bKash, Nagad or Rocket. We also log device and session data to secure your account.

We do not sell or share your personal data with third parties for marketing. Data may be shared only where required by law or to process your transactions securely.

We record transaction references and amounts to match deposits to your account. We never store your wallet PIN or full payment credentials on our systems.

Yes. Contact us via live chat or email with your account details and we will provide a summary of the data we hold. We aim to respond within a few business days.

Submit a deletion request through live chat or email. We will remove your data subject to any legal retention obligations that apply in your eligible region.

We use session cookies for login continuity and functional cookies to remember your preferred deposit method. No advertising cookies are set without your explicit consent.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.