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What You Agree To When You Use TK698

These terms set out the rules that apply when you open an account, make deposits through bKash, Nagad, or Rocket, and access the lobby. Your continued use of TK698 means you accept them, so take a moment to read through before you start.

Account registration requiredLocal law and eligible regions applybKash, Nagad, Rocket deposits coveredAccount security is your responsibility
TK698 What You Agree To When You Use TK698
ACCOUNT SECURITY TERMS

How We Protect Your Account Under These Terms

Our obligations to you under these terms include keeping your account data secure and handling your personal information responsibly. Here is how we approach that in practice.

Data Handling

We collect only the information needed to operate your account — registration details, payment records, and session data. We do not sell your personal information to third parties.

Account Security

Your account is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Data Retention

We hold your account and transaction records for as long as required by our operating obligations. You can request a summary of the data we hold by contacting support via email.

Requesting Changes

To update your registered details or request removal of data, submit a written request through email support. We will confirm receipt and act within the timeframe our policy allows.

TERMS SUPPORT CONTACT

Reach Us About These Terms

If something in these terms is unclear, or if you need to raise a concern about how they have been applied to your account, our support team can help. You can reach us through live chat inside your account, by email, or through the help centre linked in your account menu. We aim to respond to all account-related queries within one business day.

Live Chat Available through your account dashboard. Use this for urgent questions about account access, transaction disputes, or term clarifications that need a quick answer.
Email Support Send detailed account queries or formal term-related concerns to our support address listed in the help centre. Keep your account ID handy when you write in.
Help Centre Find answers to common term and account questions in the help centre, accessible from the footer of your account page without needing to contact support directly.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to all accounts. However, access to TK698 depends on your local law and eligible region. If local regulation restricts access, those rules take precedence over our terms.

If your account is suspended while a bKash, Nagad, or Rocket transaction is pending, contact support with your transaction reference. We will review the case and process any eligible return.

We can update the terms at any time, but we will notify you through your registered contact before changes take effect. Continued account use after notification means you accept the update.

Account closure requests should be submitted through email support. Include your account ID. We will process the request and confirm when your account has been closed and any eligible balance resolved.

If you believe a term has been applied incorrectly to your account, raise it with our support team by email. Set out the specific decision and why you believe it does not match the terms as written.

Transaction limits are shown inside your account wallet at the time of deposit or withdrawal. These limits may vary by payment method — bKash, Nagad, Rocket — and are part of the terms you accept on registration.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.